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How it works

A repair journey you can follow.

From pickup request to delivery back, the process stays visible, practical, and easy to approve at the right moments.

Book repair online

Tell us the device, problem, address, and preferred pickup window.

We collect your device

Clickpas confirms pickup details so you do not need to visit a store.

Diagnosis and quote

We inspect the device and explain cost, parts, and complexity before work.

Repair and quality check

Approved work moves through repair, testing, and clear status updates.

Delivery scheduled

When the repair is finished, Clickpas schedules delivery back to you.

Live Status

Order CP-1048

Diagnosis in progress

iPhone screen replacement

Next step: quote confirmationEstimated update: today before 18:00

Pickup

Collect

Diagnose

Quote

The status view keeps moving with the repair, so the process feels active instead of stuck at quote approval.

Customer control

Fast does not mean unclear.

The journey is built around clear handoffs: what we collect, what we find, what needs approval, and when the repaired device comes back.

Approval before expensive repairs

Diagnosis comes first. Costly repairs wait for your confirmation.

Track with reference + email

No customer account is needed. Use your repair reference and booking email.

Readable updates

Tracking shows clear customer-facing progress and next steps.

Start your journey

Book the repair, keep the reference, and follow updates without visiting a store.

Start booking